Thank you for scheduling your appointment with Jentle Lactation! I look forward to meeting you. To help our visit go smoothly, please read in full and follow the directions below to prepare for our visit. The more we get these logistics out of the way in advance, the more time we’ll have to focus on you and your baby.

1. APPOINTMENT TIME IS APPROXIMATE: Depending on my appointment schedule, traffic, and/or distance between clients, I may arrive  up to 15 minutes before or after your official appointment time. I will try my best to arrive as close as possible to your appointment time and let you know when I am on my way. Thanks in advance for your flexibility and understanding! If you have any hard time constraints, please let me know as soon as possible so we can both plan accordingly.
2. HUNGRY BUT NOT TOO HUNGRY: To have the best chances of getting a good latch during the visit, we’d love for your baby to be starting to feel hungry around the time of your appointment, but not starving. If possible, plan to feed your baby about two hours before your scheduled visit. This feeding can be smaller than usual, and that is completely okay. The goal is simply for your baby to be ready to feed during our time together.
3. WEIGHING BABY: I will weigh your baby on my specialized baby scale at the beginning of the visit. Before I arrive, please:
   • Have baby undressed, wearing only a diaper so I can weigh them right away. You can wrap them in a blanket to stay warm.
   • Make a clear, flat, stable spot about the size of a changing table pad available for the baby scale. A dresser, counter, coffee table, or dining table all work great.
   • Have a clean dry diaper (whatever kind your baby wears) and a burp cloth or small blanket on hand for me to put on the scale.
4. WIFI PASSWORD: It would be very helpful for me if you provide your WiFi password as I take notes about our visit on my cloud-based EHR system on my tablet and sometimes my cellular connection is poor.
5. BREAST PUMP: If breast pump evaluation and instruction will be part of your visit, please have all the equipment and parts clean and in a convenient ready-to-grab location before the appointment. 
6. SEATING FOR LC: I’m happy to work wherever you feel most comfortable holding and breastfeeding your baby. If that’s in your bedroom or somewhere else without seating, please have a chair available for me (a folding chair is fine).
7. PETS: I love animals, but they can be unpredictable after a new baby arrives, especially towards strangers. Please have  dogs, cats, or any animal (or bird?) that normally roams free in your home crated, caged, outside, or shut in another room (as appropriate) when I arrive.
8. HYGIENE: I follow best practices with regard to hygiene and COVID precautions.
   • I will wash my hands as soon as I arrive and as needed during the visit. Please make sure soap and towels are available.
   • I will wear disposable gloves when touching your baby or you.
   • I will gladly wear a mask upon request.
9. SECURE MESSAGING PORTAL: You are invited to register for my secure messaging portal at https://jentlelc.intakeq.com/connect
10. HIPAA: You can access Jentle Lactation’s Notice of Privacy Practices here